THE AUTHORS

GERALDINE ROSA HENDERSON - JEROME D. WILLIAMS - ANNE-MARIE HAKSTIAN

As three of the recognized leading authorities in the field, we are uniquely positioned to author this book -- having collaborated over a number of years in research and publications on marketplace discrimination. We have often presented our research and opinions in scholarly journals, to professional and academic organizations, to national and local media and as expert witnesses in court cases. Our collaborative efforts based on our expertise in the area of market discrimination include:

In 2014, we wrote a chapter with social psychologist Sophia R. Evett, “Racial Discrimination in Retail Settings: A Liberation Psychology Perspective,” in Mia Bay, ed., in Race and Retail: Consumer Culture, Economic Citizenship, and Power.

In 2014, Jerome D. Williams coauthored a paper entitled, “Rejected, Shackled, and Alone: The Experience of Systemic Restricted Consumer Choice among Minority Entrepreneur Consumers,” which was conditionally accepted to the Journal of Consumer Research.

In 2013, Geraldine Rosa Henderson and Jerome D. Williams served as Special Issue Co-Editors for the Journal of Public Policy & Marketing special issue on Marketplace Diversity and Inclusion.

In 2013, Michel Martin interviewed Jerome D. Williams on NPR for the segment “Are Black Shoppers More Likely To Be Profiled?”

In 2013, Jerome D. Williams was quoted in the Wall Street Journal, as part of the series MarketWatch in the article “10 Things Department Stores Won’t Tell You.”

In 2013, Jerome D. Williams was quoted in an ABC News article “Barneys Case Stirs Talk of ‘Shopping While Black.’

In 2013, we wrote a piece entitled “A Message to Ponder on for Barney’s, Macy’s and the NYPD: Shoplifting Comes in All Sizes, Shapes, and Colors,” published by the Huffington Post.

In 2013, Geraldine Rosa Henderson co-authored a paper entitled “Toward Intercultural Competency in Multicultural Marketplaces” which also appeared in the Journal of Public Policy & Marketing special issue on Marketplace Diversity and Inclusion.

In 2013, Geraldine Rosa Henderson co-authored a paper entitled “Branding Beyond Prejudice: Cultural Branding and Consumer Well-Being in Multicultural Marketplaces,” published in the Journal of Business Research.

In 2013, we wrote a paper with social psychologist Sophia R. Evett, “What’s Race Got to Do with It? Responses to Consumer Discrimination,” which is published in Analyses of Social Issues and Public Policy.

In 2013, Jerome D. Williams co-authored a paper called “Immigrants Versus Nationals: When an Intercultural Service Encounter Failure Turns to Verbal Confrontation,” Journal of Public Policy & Marketing.

In 2012, we were invited to present our research, Racial and Other Types of Discrimination in Retail Settings: A Liberation Psychology Perspective, with our co-author, Sophia R. Evett, at the Interdisciplinary Conference on Race and Retail: Consumer Culture, Economic Citizenship, and Power.

In 2011, Geraldine Rosa Henderson co-authored a paper entitled “Consumer Empowerment in Multicultural Marketplaces: Navigating Multicultural Identities to Reduce Consumer Vulnerability,” published in the Journal of Research for Consumers.

In 2011, Geraldine Rosa Henderson co-authored a paper entitled "No Harm Done? Culture-Based Branding and Its Impact on Consumer Vulnerability: A Research Agenda," published in Social Business.

In 2010, Jerome D. Williams co-authored “Consumer Racial Profiling in Retail Environments: A Longitudinal Analysis of the Impact on Brand Image,” published in the Journal of Brand Management.

In 2009, we wrote a paper with social psychologist Sophia R. Evett titled “An Experimental Scenario-Based Approach to Analyzing Consumer Response to Marketplace Discrimination,” in Elizabeth S. Moore, Janis K. Pappalardo, and William L. Wilkie (Eds.), Marketing and Public Policy Conference Proceedings: Contributions, Controversies, and Continuing Challenges in the Worlds of Consumer Protection and Competition.

In 2009, Jerome D. Williams co-authored “Analyzing Responses of Minority Small Business Entrepreneurs to Marketplace Discrimination,” published in the proceedings of the 14th Cross Cultural Research Conference.

In 2007, Jerome D. Williams and Anne-Marie G. Hakstian co-authored, “Consumer Racial Profiling: Perspectives from Academia, Law, Consumers, and Industry,” which appeared in Marketing and Public Policy Conference Proceedings 2007: Meeting Social, Ethical, and Regulatory Challenges in the 21st Century.

In 2007, Jerome D. Williams was invited to present my research on consumer racial profiling at the 35th Annual National Association of Ethnic Studies Conference and Summit, at the State University of New York-New Paltz, in New Paltz, NY.

In 2006, Jerome D. Williams was invited to present his research on consumer racial profiling at the 25th Advertising and Consumer Psychology Conference “Brick & Mortar Shopping in the 21st Century,” in Houston, TX.

In 2006, we wrote “Equal Treatment for Equal Dollars in Illinois: Assessing Consumer Racial Profiling and Other Marketplace Discrimination,” published in The Law Enforcement Executive Forum.

In 2005, we wrote “Courting Consumers: Assessing Consumer Racial Profiling and Other Marketplace Discrimination,” published in the Journal of Public Policy & Marketing.

In 2004, we were invited to present our research on marketplace discrimination at The University of Texas at Austin as part of a special speaker series on Ethics and Branding.

In 2003, Anne-Marie (Harris) Hakstian’s research was cited in the Amicus Curiae Brief in support of the Petitioners that was filed before the Supreme Court of the United States by the Lawyers’ Committee for Civil Rights Under Law, the Mexican American Legal Defense and Education Fund, and the National Association for the Advancement of Colored People, in the case of Denise Arguello and Alberto Govea, Petitioners v. Conoco, Inc., Respondent, On Petition for a Writ of Certiorari to the United States Court of Appeals for the Fifth Circuit. The U. S. Supreme Court denied certiorari in that case (no. 03-324).

In 2003, Congressman Ed Towns (D-Brooklyn) invited us to participate in a panel on marketplace discrimination at the Congressional Black Caucus’ (CBC) 33rd Annual Legislative Conference in Washington, D. C.

In 2003, we were interviewed by the Associated Press (AP) for a story on marketplace discrimination that received national attention and resulted in numerous follow-up interviews with other national and local media outlets, including newspapers and radio and television stations.

In 2002, the National Black MBA Association scheduled a special session at the National Black MBA Annual Conference for us to present our research on marketplace discrimination.

In 2001, the National Association for the Advancement of Colored People (NAACP) solicited us to write an article for their publication, The New Crisis, on consumer racial profiling.

In 1999, Geraldine Rosa Henderson and Jerome D. Williams co-coauthored a paper entitled “The Commodification of Race in Singapore: The Customer Service Implications of the Other-Race-Effect on Tourism and Retailing,” published in Asia Pacific Journal of Management.